Your Privacy is our priority. You trust us by using Enlite services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers' interest and are transparent about the processing of your data.
This document describes how we use and process your data, provided in a readable and transparent manner. It also tells you what rights you can exercise about your data (such as the right to object) and how to contact us.
Changes to this policy
We may change our policy over time and the revised policy will be updated on our website. The change will apply from the date that we upload the revised policy.
This policy was last updated on 10th December 2020.
WHAT PERSONAL INFORMATION DO WE COLLECT
We collect, store, and process two categories of personal information:
We collect personal information about you which we call Account and Marketing data.
The Account and Marketing Data we collect may include company/personal names, usernames, phone numbers, email addresses, your location, information about how you use our website or services, your IP address and/or other device-identifying data, and other information required to provide a service or information you have requested from us.
Customer Data is personal information that Enlite’s customers (e.g. travel agents) may collect from their clients. This may include first and last names, email addresses, mobile phone numbers, and travel information such as check-in and check-out dates and any special requests (if required).
We will not collect or process customer data except as provided in our agreements with our customers and we require our customers to comply with applicable privacy and data protection laws.
WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM
We collect personal information about you from:
HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information provided directly by you:
WHAT WE USE THE INFORMATION GENERATED BY YOUR ACCESS AND USE OF THIS WEBSITE OR OUR SERVICES FOR
We may use the information generated by your access and use of this website or our services:
We may also use your personal information:
DISCLOSING YOUR PERSONAL INFORMATION
We may disclose your personal information to:
We may also disclose research and statistical analysis on an anonymized basis derived from your personal information to third parties.
We may disclose personal information we hold about you if we believe that such disclosure is necessary to:
HOW LONG WE SAVE YOUR PERSONAL INFORMATION
Your data will be stored while you maintain any kind of commercial or contractual relationship with Enlite. After said relationship ceases, your personal data will be erased at the time that all the necessary actions, and administrative management, have been carried out in order to manage and give by concluding any obligation that may remain between you and Enlite.
Notwithstanding the foregoing, your data will be stored, duly blocked, as long as responsibilities for the execution of our contractual or pre-contractual relationship may be derived, as well as for the fulfillment of other legal obligations in charge of Enlite
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or another misuse. We implement appropriate technical and organizational measures to ensure a level of security appropriate to risks inherent in processing personal information.
We encrypt any sensitive information that is transmitted via our website (such as credit card numbers) using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on to be processed as required. We never permanently store complete credit card details.
You can play an important role in keeping your personal information secure by maintaining the confidentiality of any password used with our products and services. Please do not disclose your password to third parties.
Please notify us immediately if there is any unauthorized use of your account or any other breach of security.
The website may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us to improve and to deliver a better and more personalized service by enabling us to:
You may refuse to accept cookies by activating the appropriate settings on your browser. Check with your provider to find out how to disable cookies. Please note that certain features of the website may not be available if cookies are disabled.
Your rights in relation to your personal data include:
Where personal data is processed for the purposes of direct marketing, you have the right to object to such processing, including profiling related to direct marketing.